October is Connected Educator Month

October is Connected Educator Month! This exciting initiative is driven by the Office of Educational Technology at the U.S. Department of Education and is focused on K-12, but has great applicability to Higher Education too. Interestingly, due to the government shutdown they’ve already had to postpone some of their scheduled events. The goal of the initiative is to connect educators across the United States via online communities and social networks. The hope is that educators will compare best practices, engage in conversation, become mentors, find mentors, and more. Here are my suggestions for getting started participating in the Connected Educator community. I encourage you to watch the video below to get inspired!

And finally, here are my suggestions for getting engaged in the Connected Educator community.

  1. Explore the Connected Educator site here.
  2. Sign up for emails here.
  3. For those of you that teach in K-12, take 15 minutes to sign up for a profile here.
  4. If you are on Twitter follow #ce13, or even better join in on the conversation.

Quiet

This month CETL hosted a book talk on the book Quiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain. They also posed several interesting questions to the faculty.

  1. Many of us include “participation” as part of a student’s grade, at which an extrovert usually excels. Can we “reframe” participation in a way that also allows an introvert to excel? How could we do that? What would it look like?
  2. Are group assignments “fair” to introverts? Why or why not? How do you balance individual versus group work?
  3. According to Cain, “Introverts need different kinds of instruction than extroverts.” What do you think of the “guidelines” to teachers found on pages 255-256?
  4. What did you think of Cain’s new version of groupthink? Is your own experience supported by the evidence that creativity and productivity is fostered by more time alone than working in groups? Is there a way to structure work to gain the benefits of both?

The ideas put forward by Susan Cain are a timely for consideration as we seek to develop new collaborative computing spaces on campus.

  1. How can we build new spaces for introverts?
  2. How should we design spaces to accommodate the broad range of work/study styles and needs?
  3. What elements contribute to learning spaces for introverts (i.e. lighting – amount, hue, lamp vs. natural; furniture – chair, desk; sound – white noise, music; visual surroundings – view, colors, artwork)?

If you are interested in an abbreviated version of Susan Cain’s thoughts, see her TED presentation titled “The power of introverts”.

ISELF Tour

Last week I was fortunate enough to join a few other members of the ITS team on a tour of the new ISELF building. Dean DeGroote was kind enough to be our tour guide showing us around and explaining the function of the various areas of the building. The key takeaways for me were that the building is very open, flexible, and ready to support the emerging science fields.

When we first entered the building we could see that there was a lot of windows and open spaces. Dean DeGroote pointed out many areas that he described as “informal gathering spaces” – particularly on the West end of the building. As we toured the Dean’s Reception Area, and the Senior Design Lab he explained that the layout was intentionally open, with casing on the exterior and the floor space was flexible and reconfigurable to support any number of activities and configurations. In the lab areas that meant that power, data, gas, fluids, etc. would be available overhead allowing for furniture and equipment to be movable. As a side note, the Dean’s Reception Area reminded me of a video on the “Workplace of the Future.”

While the current configuration of the rooms is flexible, so are the walls themselves. Most areas have walls that could be removed or reconfigured without great expense. Some rooms are deemed “unassigned” and can be renovated to accommodate future needs (i.e. a 2 year grant from the National Science Foundation). The ISELF building itself may be expanded on with another phase added to the West of the building. The loading dock was built large enough to serve the new addition removing the need for another loading dock to be added.

Dean DeGroote explained that the entire building is intended to be a space for research and lab work, not for offices and residency. The thought here is that professors will have their departmental space and office services hosted in other buildings. When it comes time for the faculty and students to work in the lab, they will be able to leverage the spaces in ISELF. After they are done with their lab work, they may collaborate informally in ISELF, but otherwise they will most likely return to their departmental areas back in other buildings on campus.

Earlier I had blogged about ISELF getting an X-ray diffractometer. Turns out, we got it! There are a lot of really cool spaces and equipment that we be available to our students and community once ISELF is complete. I am proud of the work Dean DeGroote and his team have done. And I am excited to see our students, faculty, and community make the most of this cutting edge resource. Added to the recent announcement of the $4.8 million enhancement to the UTVS TV studio, and the Presidents engagement in attracting the brightest students from all over the world, this sets SCSU and our community on an exhilarating trajectory.

I’ve built a quasi-virtual tour of ISELF on Prezi if you are interested in seeing more.

GusDay 2013 Recap

Car Ride

Before I start I want to thank Casey Wagner for her help organizing the trip, Craig Overboe for organizing the van, and Jim Pesta for driving us all down to GusDay. We headed out at 7:00 AM and had some light conversation on the way down. It was good to hear a little about what else was happening outside of the Miller Center from Chris Fandel, Jim Pesta, and Aaron Gordon. We talked a little about rooms on campus that might be good candidates for collaboration spaces. Mentioned were a lab in the 2nd floor of the Education building, B31 in the Miller Center, and spaces in the Miller Center library.

Arrival: Anderson Student Center

Once we arrived at the Anderson Student Center at the University of St. Thomas we could see a fun recreation area through the windows. While the outside of the building was an old-school brick, inside was a much more open and modern layout. The building was awesome, with lots of windows, a huge atrium, windows conference rooms, and oodles of digital signage.
Pictures of main atrium:
    

Pictures of recreation area:
      

Another thing I noticed right away was a ton of glass walled conference and collaboration rooms. I noticed a few students collaborating on a floor to ceiling whiteboard and took a quick picture.

Another thing we noticed was that they did a great job of featuring outstanding students on their digital signage:
   

Keynote: Motivation & Team Performance, Dr. John Tauer

The keynote speaker was John Tauer, who is the head men’s basketball coach and also a professor in the department of psychology. John did a really good job with the keynote address. Two items from his talk stuck out to me. The first was the “Parable of Ausubel” – the message was that sometimes reframing a situation can cause a paradigm shift and turn a negative into a positive. I was left wondering what projects I could possibly apply the idea to. The second was his statement that one trait that the most successful people have is resilience. It was a good reminder of the importance of not giving up.

Session 1: Infrastructure Round-Table

There was some discussion about fiber channel vs. iSCSI vs. FCoE. A little talk about backup tools and strategy. But the biggest note I took during this session was that there was a consensus among the schools that they are not needing to add more storage for students. One school will actually stop provisioning any personal storage for students this year.

Session 2: iPads in Higher Ed: Success Stories in the Classroom

Next up was a session on iPads in the classroom. Ben Phillip from Hamline was the first speaker. Ben works in Hamline’s Center for Teaching and Learning department. As we seek to develop a strategy for our own Center for Excellence in Teaching and Learning, I think it makes sense to reach out to Hamline and others to get feedback on what is working in their organizations. Ben talked about how they’ve setup an iPad user group and how that group works as well as their iPad cart.

Matthew Hammen from Luther College in Iowa was up next. Mathew presented from his iPad connecting wirelessly to the computer. He talked about their success using AirServer in their classrooms. He also talked about his realization of the iPad as a game changing device that enables mobility in learning. Matthew also talked about their iPad checkout program.

Both Matthew and Ben talked about evaluating apps for learning by leveraging the SAMR model developed by Dr. Ruben R. Puentedura. The SAMR model categorizes apps into four buckets: substitution, augmentation, modification, and redefinition. They gave the example of writing a paper.

  • Substitution: Typewriter
    • Substitute pen for typewriter.
  • Augmentation: Word Document
    • Augment paper with a portable document with metadata, etc.
  • Modification: Google Doc
    • Create a paper by allowing multiple users to contribute at the same time.
  • Redefinition: Video
    • Create an entirely new product that is conveyed in a different medium.

They also shared a poster that Greg Swanson had put online at the Apps in Education site that gave examples of how some apps could be classified using the SAMR model.  See image to the right.

I had four key takeaways from this session. The first was that we should explore implementing AirServer in our eClassrooms. The second was that the SAMR model could be very valuable in evaluating technology and apps that we deploy. Third was that the tablet form factor can really redefine the learning experience. And lastly, we need to reach out to other institutions to collaborate on best practices for excellence in teaching and learning.

Here is a great video off of Dr. Ruben Puentedura’s blog describing a bit about the SAMR model and more.

Lunch: The View

Lunch was great. We had some light conversation. The “big idea” discussed was redesigning Miller Center B31 into a collaborative learning space. Removing the traditional desktops and replacing them with a mobile device cart with devices like the Apple MacBook Pro, Microsoft Surface Pro, and/or Lenovo Helix. Much like the iPad Cart described in Session 2. Then leveraging AirServer for the tablets to display on the instructor screen at the front of the room. We could possibly leverage a device checkout system like used at Drexel – for use in B31 or elsewhere on campus.

Session 3: Optimizing Enterprise Desktop Deployment with the Microsoft Deployment Toolkit

There was not too much to report back from this session, other than to say the University of St. Thomas and others are moving toward Microsoft deployment tools like the Microsoft Deployment Toolkit and System Center Configuration Manager and away from 3rd party tools like Symantec/Altiris much like the path SCSU is on. This is another opportunity for future collaboration.

Session 4: Identity and Access Management in Higher Ed

This was the session that hit home for me the hardest. There were several schools that had been using the Sun Identity Management product recently purchased by Oracle. There was consensus that Oracle had done a poor job with the transition offering little support for the Sun product and forcing an expensive commitment to move forward with the Oracle offering. Everyone had decided to look for an alternative. This is exactly the situation we are in at MNSCU. For most folks it came down to Quest/Dell, NetIQ, and Microsoft. While folks really liked the Quest offering, price made it a non-starter leaving Microsoft and NetIQ as the reasonable options. It seemed that folks with a more Microsoft centric backend selected Microsoft and folks with a more Linux-based backend NetIQ was the selection.

There was a good conversation about identity structure within Active Directory and how to manage the provisioned accounts. Additionally, the handling of a complex and large backend system (UST has almost a million rows in their ERP system), guest accounts, supplemental/sponsored accounts, passwords management, and more were discussed.

Trip Back to SCSU

The trip back was filled with conversation about file storage and user profiles. As the backend administrator for these services I was all-in on this conversation (I probably would have been better served practicing my listening skills…). We talked about SharePoint as an alternative to traditional file services. We talked about the potential move to drop roaming profiles and personal file storage for students offering only a cloud based file storage solution. I spoke about my interest in deploying Box and leveraging Evernote as cloud-based collaboration tools. It was great to hear creative ideas from Craig Overboe and hear about upcoming strategies from Casey Gordon.

If you are interested in checking out my raw notes, here is a link to my Evernote shared notebook:
https://www.evernote.com/pub/scsuitguy/gusday2013

More on Education and Technology

I mentioned in my last post that I like to follow what some other innovative institutions are doing.  That post I focused in on Cornell’s IT Strategic Plan.  Another university that I see as a leader in innovation is Indiana University.  Recently Bradley Wheeler, the CIO for Indiana University, gave a fantastic keynote address at their Statewide IT Conference.  I want to highlight a few things that came up in that keynote presentation, but first I want to talk about the conference itself.

Every year the Minnesota State Colleges and Universities (MNSCU) system has its own statewide MSNSCU IT Conference.  I’ve been fortunate enough to attend many of those conferences over the past few years.  I believe that they bring tremendous value back to the institutions and ultimately to our students.  That said, I think we should always be looking for ways to improve.  Here are a few things that I like about the Indiana University Statewide IT Conference that I think we should consider at our next MSNSCU IT Conference.

  • Openness. The Indiana Daily Student reported that “about 700 students and professionals from across Indiana” attended the conference.  We’ve always focused our conference on IT professionals.  But why not expand a section of our conference to the broader community – students, staff, faculty?  Maybe take it one step further and bring in CIO’s from the commercial sector?  How about K-12 technology professionals?
  • Thought leaders.  During my last post I linked to Shel Waggener’s keynote video.  He made another appearance at Indiana’s conference as a part of “Great Cloud Debate” event.  Brining in thought leaders from the industry like Shel Waggener or Diana Oblinger is a great way to challenge our community to rethink how we approach technology in education.
  • Communication.  I love that both Cornell and Indiana have made the topics and content from their conferences available to everyone.  The community was invited to attend or participate via Twitter, watch their keynote speakers on demand, they have great websites full of active information.
  • Post conference events.  There are many engaging conversations that happen at these conferences.  But continuing those conversations and keeping the connections alive isn’t as well thought through.  Let’s organize touch points throughout the year so that the excitement doesn’t fizzle out!

Okay.  Now let me highlight a few things that I found to be key takeaways for myself from the keynote at Indiana University’s Statewide IT Conference.  First, watch the keynote for yourself here: Indiana University Statewide IT Conference Keynote.

  • I like that they are taking a nimble approach to technology.  They are experimenting.  They know there will be mistakes and bumps along the way.  That is not a trivial statement for CIO to make. But making the statement to a large public audience says a lot, and sets a tone for their culture.
  • I like that they are truly embracing the cloud.  More than that they are actively working with partners (Internet2, textbook companies, etc.) to shape the future of cloud technologies.  They aren’t sitting on the sidelines waiting for others to pave the path, they are charting their own course and deciding their own destiny.  I’m also a fan of their strong push to leverage Citrix and Box.com for their IU Anywhere service.
  • I like that they are open an honest.  They admit that they’ve made mistakes.  Just says yeah we’ve made mistakes is a step, but they go one step further and cite those mistakes, in their case citing their online learning strategy.  That approach is definitely an exception to the rule, and one that I believe will bolster trust in their community and have a profound positive impact on their culture.
  • I like that the CIO spent time to advocate for a healthy workforce.  Encouraging the staff to take a break from emails, run a 5k, and participate in healthy activites shows that they care about their people, and it’s not all about producing IT widgets.
  • I like that they value training, professional development, and career advancement.  A workforce where your employees are valued and feel like they have an advocate as opposed to an environment where you’re always worried about who’s going to step on you or what your numbers are for the quarter is one that should attract the best of the best.
  • Lastly, and probably the biggest takeaway for me, I like their strategy to work as a system and offer a single centralized online offering for general “intro” classes.  Why have each regional institution try to develop their own brand for commodity classes?  Why not work together leveraging the best minds from across the system to build the best offering possible.  Let your regional institution shine in specialized areas with more advanced coursework.  This is a strategy MNSCU needs to consider.

Image courtesy http://thegoldguys.blogspot.com

Education Technology Transformation

I believe that we can learn a lot from other academic institutions. One of the institutions that I like to check in on is Cornell University. Cornell is going through an Information Technology re-envisioning process and it reminds me a lot of the journey we are on at St. Cloud State University. If you are interested in getting involved in the future of IT as SCSU, I strongly encourage you to look at follow the conversation at Cornell’s IT Strategic Plan site. There are so many good things I could point out about Cornell’s site but I’ll try to focus in on a few.

This year during the Fall Convocation Provost Malhotra asked that we “re-imaging the student experience.” Cornell has put together a Student Experience Innovation Gallery that has a ton of great ideas. Does that spark any ideas for you on ways we can help re-imaging the student experience?

Next, as a part of their process to focus on the future of IT, they held an open daylong meeting and brought in some great keynote speakers: Shel Waggener and Diana Oblinger. Shel Waggener is a Senior Vice President of Internet2 and Diana Oblinger is the President and CEO of EDUCAUSE. (Nerd Alert) From an Education-IT perspective, that is a rock star lineup for an IT planning meeting! I encourage you to read the abstract of their presentations on the Cornell IT Strategic Future site. Or even better watch their full presentation via their streaming video site.

I want to highlight a few key points from their presentation that I think are particularly relevant to SCSU. The first point made by Shel Waggener is that the cloud is real, imminent, and unavoidable. It is like a stampede and Universities can either decide to get trampled or to get on our horse and help direct its future. I believe that this he is dead on in this assessment. Both SCSU and MNSCU are trying to do more with less and there is a new push to try to collaborate and share services. This is a great and noble endeavor, but I believe it’s 5 or more years too late. The cloud players are massive. Trying to go it our own just doesn’t make sense anymore. From an innovation perspective there is no way to keep up. From a financial perspective there is absolutely no way to keep up. I’ve heard many people concerned about outsourcing, losing their jobs, etc. Is see the situation from the opposite perspective. If we try to do it all and compete with services like Google, Amazon, Microsoft, etc. we will lose. And we simply do not have enough people to help our faculty, staff, and students embrace the cloud services that will make them the most successful. Embracing these cloud services is the best way to keep a vibrant technology department that can deliver the results our community needs.

Next, Diana Oblinger shows us that technology and education at our local universities needs to change radically. There are so many innovative services available to our community. Our community will ultimately end up leveraging these services whether or not we embrace them. Diana offers many different ways to consider leveraging new technology services and trends. I think her presentation should inspire us all to reimagine what might be possible with technology and education in the future.

Kudos to Cornell University’s IT department for putting together so many great resources and offering outstanding communication to their community to build a better IT department. Let’s learn from their success!

Innovation in Education

Recently Dell hosted a Social Think Tank event titled “A Day of Innovation in Education.”  They streamed the discussion and have made it available for viewing.  There were many interesting perspectives shared from a panel made of diverse individuals, but I’m not sure that there were any revelations made.   That said, if you are interested in this topic you might find the discussion interesting.  Head on over to Dell’s site to checkout the videos.

http://content.dell.com/us/en/corp/d/secure/innovation-in-education.aspx