Philosophy’s influence on technology design – and why it needs to change
How we communicate is as important as why
Communication technology has tapped into a very human need to be liked and appreciated.
Why should any of this matter to designers, manufacturers, and users of technology? A narrow view of why we communicate inevitably limits the sorts of communication technologies we build. Interestingly, many of the things we do with technology are byproducts of what they were originally designed for (e.g. the internet emerged as the result of a US Defence project researching possibilities for network packets). Once we drop our preconceived ideas that transmitting information is their only purpose – an assumption that carries with it a shortsighted vision – the possibilities of what we could create are endless.
There is a difference between understanding the words a speaker has said, and understanding the speaker – understanding the “why” as well as the “what”.