April 2018 archive

LMS on customer experience

The Best Learning Management Systems based on Customer Experience

This Top 20 LMS list has been created using a holistic approach and is based on input from actual LMS users.
The order of appearance depends on Customer Satisfaction (CSAT Score), Customer Effort (CEF Score) & Customer Expectation (CEX Score).

https://elearningindustry.com/directory/software-categories/learning-management-systems/best/customer-experience

  1. https://www.looop.co/
  2. https://www.skillcast.com/
  3. https://www.ispringsolutions.com/ispring-learn
  4. https://www.knolyx.com/
  5. https://ecoach.com/
  6. https://www.nimble-elearning.com/
  7. https://learnamp.com/features
  8. https://www.skolera.com/en/Default.aspx
  9. https://www.neolms.com/
  10. https://www.sofialms.com/
  11. https://www.crossknowledge.com/
  12. https://claned.com/
  13. https://www.talentlms.com/index/aff:bing
  14. https://www.totaralms.com/
  15. https://chamilo.org/chamilo-lms/
  16. https://open.edx.org/
  17. https://moodle.org/
  18. https://www.litmos.com/
  19. https://captivateprime.adobe.com/acapindex.html
  20. https://www.docebo.com/

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more on LMS in this IMS blog
https://blog.stcloudstate.edu/ims?s=lms

adult learners support

How Universities Can Rethink Support For Growing Number Of Adult Learners

https://www.kqed.org/mindshift/51089/how-universities-can-rethink-support-for-growing-number-of-adult-learners

Anya Kamenetz, April 18, 2018

You’ll hear a reasonable amount of discussion about “new traditional” students today. But the common assumption — in Washington at least — seems to be that they require more vocational education to fill a “skills gap,” particularly in STEM or technical fields. Or that they need quicker, cheaper paths to a degree.

if you ask incoming adult community college students about their educational aspirations, more than 70 percent want to get a bachelor’s or beyond.

The problem finding good hires is actually a jumble of different realities. In some sectors (for instance, advanced, digitally driven manufacturing), innovation has outpaced training, and there is truly a shortage of technically skilled workers. Higher ed needs to work with employers and government in these targeted sectors to fill a real “skills gap.”

In other sectors, employers complain they can’t find workers with communications, problem-solving and other soft skills. The solution to that is more liberal learning, not more technical workforce training.

For most nontraditional students, this dimension of “self-authoring” (in the words of psychologist Marcia Baxter Magolda) is not less crucial, but even more. They often feel that they have failed in some way the customary narrative of high-school-to-college that defines successful adulthood.

The obstacles they face are as diverse as their lives. But here’s one key way of understanding what they share: Adult, nontraditional students have to fit their studies into complex lives with multiple roles and stressors, rather than being able to organize their work and social life around a central role as a college student.

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more on higher ed in this IMS blog:
https://blog.stcloudstate.edu/ims/2018/04/28/disruption-in-higher-education/

Differentiated Instruction strategies

4 ways to implement Differentiated Instruction strategies in the classroom

4 ways to implement Differentiated Instruction strategies in the classroom

differentiated instruction and assessment, also known as differentiated learning, is the framework you need to reach students through different avenues of learning.

integrating scaffolding strategies

1. Create a differentiated learning environment – The first differentiation technique changes up the physical layout of the classroom. Organize your classroom into flexible workstations.

2. Prepare thoughtful lessons backed by data – Before you even begin teaching each lesson, you should examine past assessments, collected data, work samples and student observations to identify specific instructional strengths for each student.

3. Tailor assignments based on students’ learning goals – Using differentiation strategies to shake up the end product that students turn in for assignments can also help you reach different learners. Some students are visual learners, while others may be auditory learners or readers. My Note: this has been rejected: see learning styles:
https://blog.stcloudstate.edu/ims/2018/04/05/learning-styles-debunked/

https://blog.stcloudstate.edu/ims/2016/01/01/the-learning-styles-myth/

4. Adjust your lesson content based on student needs –  The most apparent way of differentiating the learning process is to change the type of content you use in your lessons.

Disruption in Higher Education

What to Expect in an Era of Disruption in Higher Education

Jim Black President & CEO of SEM Works https://www.linkedin.com/pulse/what-expect-era-disruption-higher-education-jim-black/

1. Determine what the customer craves and deliver it. In the case of college and university students, there are limits. Balancing student wants and desires with what they actually need to be successful students and engaged citizens can, in fact, be extremely challenging. “The customer is always right” philosophy practiced by many businesses simply does not fit with the mission of postsecondary institutions. Instead, the role of educators is to advance and apply knowledge, facilitate the exploration of ideas, foster cognitive dissonance, prepare students as lifelong learners and productive workers, and even, hold them accountable for their actions or inactions. Ideally, the college experience should be transformational—helping students become the best person they can be. With that said, failing to align teaching methods, curriculum, academic programs, and institutional services with the needs and expectations of students is a perilous path.

2. Create unexpected value. Incumbent institutions tend to focus on known problems (e.g., student attrition causation factors, poor service delivery, cumbersome processes, undersubscribed programs, insufficient class availability). True disruption seldom occurs in this space. Creating value where it did not exist before or was not expected spawns disruption. In the private sector, such intuitive value ideation is seen in Disney’s “Imagineering” the attractions in its theme parks, Apple’s invention of the iPhone, and Airbnb’s alternative to staying with the multitudes at expensive, disturbingly uniform hotel chains. This is what the authors of Blue Ocean Strategy characterize as swimming in the “blue ocean”, where there are few, if any, competitors (Kim, W. C. & Mauborgne, R., 2005). No disruptor is found in the “red ocean” crowded with similar competitors.

3. Avoid being average. If your school is one of the elite, well-known few, with highly selective admissions, it is not average. However, the vast majority of colleges and universities do not fit this profile. They have to find other ways to distinguish themselves. A capstone student experience, an innovative curriculum, guaranteed internship placement or study abroad, digital career portfolios, or a unique pricing model represent just a few examples. While it would be ideal to find something that makes your institution distinctive throughout the nation or the world, that is highly improbable. A more attainable goal is to position your institution uniquely among your direct competitors.

4. Identify the potential for expansion. As it relates to student enrollment growth, expansion opportunities are usually found within one or more of four domains: (1) thorough penetration of your existing primary market, where the institution and its academic programs have a strong presence, (2) the introduction of new programs into your primary market, (3) promotion of the institution and existing programs in a new market, and (4) diversification—new programs and new markets. Each domain has inherent risks and potential rewards. Risk levels are illustrated in Figure 1 and are described here.

Primary market penetration possesses the lowest risk, requires the least investment of resources, and has the fastest return on investment. Depending on an institution’s primary market, this domain also may produce only modest new enrollments. Option two, mounting new programs in an institution’s existing primary market has risks associated with conducting the proper market research to determine student and industry demand as well as market saturation. Another common risk relates to the degree to which new program offerings are adequately promoted. An obvious upside to this domain is that the institution already has visibility in the market. Taking the current program array to a new marketrequires the time and resources to develop a presence where none has previously existed. Sending recruiters to a new territory once or twice a year is woefully insufficient. Creating such visibility requires a sustained physical presence with area recruiters or alumni volunteers, targeted advertising, networking with schools and other organizations in the region, and strategic partnerships. Finally, diversification carries with it the highest level of risk because it involves assuming all the risks of launching new programs in a market with no prior visibility. If executed effectively, however, this domain can generate an abundance of new students.
market expansion risk

5. Disruption always comes at a cost. It is true that your institution may create a disruption by leveraging existing technologies and human capital. Yet, no organization can avoid the cultural and real costs associated with unlearning old ways, creating new programs and business models, scaling innovations, or marketing a new approach. These costs must be weighed judiciously against potential benefits of such a paradigm shift. Once a decision is made to pull the trigger, the change process must be managed carefully with the upfront inclusion of key stakeholders.

6. Equate disruption with innovation, not extinction. The rise of educational disruptors can be unsettling. If disruption is simply perceived as a threat to the way of life in the academy or ignored, the results will be devastating for many higher education institutions. Conversely, if disruption pushes college leaders and enrollment managers out of their comfort zone and they reinvent their institutions, the educational experience of students will be greatly enhanced. In a time of creative destruction, the winners are those who exert extraordinary efforts to go beyond traditional norms, which is not always the early adopters of a new educational model or practice.

7. Successful disruptors pursue four disciplines simultaneously. The four disciplines translated into the higher education lexicon include low costs, relational connections with students, program innovations, and rapid time-to-market. Of these, student connections is the only discipline college and universities excel at consistently. To thrive in a future with a seemingly infinite number of nimble disruptive innovators, educators must compete in the other three disciplines as well.

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more about higher ed in this IMS blog
https://blog.stcloudstate.edu/ims?s=higher+ed

https://blog.stcloudstate.edu/ims/2018/07/14/disrupting-higher-education/

Use of Academic Library Information Technology Lending Programs

Primary Research Group has published the: Survey of American College Students:
Use of Academic Library Information Technology Lending Programs, ISBN 978-
157440-510-1
This study looks at which devices and technologies students check out for loan
from college libraries, presenting detailed statistics on their use of
laptops, tablets, smartphones, cameras and camcorders, mics and audio
recorders, tripods, external hard drives, calculators, headphones and
headsets, student response systems or “clickers”, mobile device chargers,
presentation technology and other devices and technologies.
The study also presents results of an open-ended question through which
students make known their wish lists for technologies and devices that they
would like to see available, or more available, from their academic libraries.
Data in the report is presented in the aggregate and then broken out
separately for fifteen different variables including but not limited to:
college grades, gender, income level, year of college standing, SAT/ACT
scores, regional origin, age, sexual orientation, race & ethnicity, college
major and other personal variables, and by Carnegie class, enrollment size and
public/private status of the survey participants institutions of higher
education.
Just a few of this 110-page report’s many findings are that:
By a ratio of nearly 2:1 females were much more ardent borrowers than men of
student response systems or “tickers” technology: 3.46% of women vs. 1.72% of
men had borrowed them.  Gay students were also more than twice as likely as
straight students to borrow this technology; 6.93% vs. 2.35%. Use also tends
to correlate with high ACT or SAT scores, the higher the score, the greater
the likelihood that a student has borrowed a clicker from their college
library.
The tendency to borrow calculators was lowest among students specializing in
mathematics, computer science, statistics and engineering.
Private college students were four times more likely than those at public
colleges to borrow tripods.
For a table of contents and an excerpt view the product page for this report
on our website at:  https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.primaryresearch.com%2FAddCart.aspx%3FReportID%3D493&data=01%7C01%7Cpmiltenoff%40stcloudstate.edu%7C441e49daa0414c423d7f08d5ab861e17%7C5e40e2ed600b4eeaa9851d0c9dcca629%7C0&sdata=QEdbJmUmy%2BPvdEZYXOZU82a16bZXF52Peo%2BBuIumMT4%3D&reserved=0

Zoom at SCSU

per Reuben Wagenius

Cost: $2,730/year, 25 hosts (approximately $110/host)

Recording Capacity is 100GB cloud storage, shared between the 25 accounts, 100 participants per host

Here is the Zoom pricing plan showing the Basic vs. Pro account plans. https://zoom.us/pricing

Happy to set you up with an account (email provided below) as soon as one become available (5/14 or sooner).

I only ask for your assessment on this tool – pros, cons and overall impression.

CMDLN (Central Minnesota Distance Learning Network) is one of the six regions that make up the LNM (Learning Network of Minnesota). The LNM Board is made up of  MinnState and the UofM representatives. It is a State of Minnesota Grant funded organization connecting Higher Ed to Higher Ed and Higher Ed to K-12. Developed in 1995 to extend education throughout Minnesota. Core role today is connecting campus to campus with interactive video and audio.

Yes, CMDLN is paying for the Zoom Host accounts. SCSU is a member of CMDLN (1 of 8) giving them access to this Zoom account. Yes, as long as Zoom is working as well as it has, CMDLN will continue funding.

I do not see Zoom as competition with Adobe Connect, just another tool. Just as Skype or Cisco CMS.

Connect does not connect to the video codec classrooms (30 that CMDLN takes care of).

Adobe Connect does not currently connect to China without issues. We use Zoom for the SCSU-Binhai meetings.

Chosen to pilot upon recommendation from my colleagues in other states that are serving the same needs.

 

All that to say, Zoom is in a three year pilot for CMDLN members with interactive video needs.

 

SCSU uses this semester:

PSEL and TSE classes

SW from England

HBS SCSU-Binhai

IM sessions

MTQ student presentations

CMDLN Board Meetings

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more on Zoom in this IMS blog
https://blog.stcloudstate.edu/ims?s=zoom

social presence in online learning

We invite you to an upcoming session in the 2017-18 CIDER Sessions series on Wednesday, May 2, 2018. This free, online session will feature David Mykota from the University of Saskatchewan.
 Title: Social Presence in Online Learning: A Scoping Study
This presentation reports the findings of a scoping review of the construct social presence. The methodology follows the design for scoping reviews as advocated by Arksey and O’Malley (2005).

A scoping study is desirable because by synthesizing the research literature the opportunity to identify practical guidelines for the development of social presence is facilitated. A two-stage screening process resulted in 105 studies identified for inclusion with data extracted using a standardized form. A descriptive numerical analysis and qualitative content analysis for those studies included was undertaken. Results from the manuscripts, screened for inclusion and synthesized from the data extracted in the scoping review, provide strategies for the structuring of social presence; the potential benefits of effective affective communication in an online environ; and an overview of the evolution of the construct social presence. Future research that links both the theoretical and empirical frameworks that validate social presence across a variety of online and e-learning environs is recommended so that best practices for excellence in higher education can continue to be made possible.

When: Wednesday, May 2, 2018 – 11am to 12noon Mountain Time (Canada)

Where: Online through Adobe Connect at:
https://athabascau.adobeconnect.com/cider

Registration is not required; all are welcome. CIDER Sessions are recorded and archived for later viewing through the CIDER website. For more information on CIDER and our Sessions, please visit us at:
http://cider.athabascau.ca

Pre-configuration:
Please note that it is important to set up your system prior to the event. Make sure your Mac or PC is equipped with a microphone and speakers, so that you can use the audio functionality built into the conferencing software. The Adobe Connect platform may require an update to your Flash Player; allow time for this update by joining the session 10 minutes prior to the scheduled presentation.

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CIDER sessions are brought to you by the International Review of Research in Open and Distributed Learning (IRRODL) and the Centre for Distance Education, Athabasca University: Canada’s Open University and leader in professional online education. The Sessions and their recordings are open and available to all, licensed under a Creative Commons Attribution 4.0 International License.

Our mailing address is:

Athabasca University

International Review of Research in Open and Distributed Learning (IRRODL)
1200, 10011 – 109 Street

Edmonton, AB T5J 3S8

Canada

Add us to your address book

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more on distance ed theories in this IMS blog:
https://blog.stcloudstate.edu/ims/2018/04/26/distance-education-theories/

switching OS

Are you considering switching an operating system (OS)?
Do you have an old computer (hardware), but you don’t want to through it out yet (environment)?
These and other questions discussed as comments to the following article:

https://www.theguardian.com/technology/askjack/2018/apr/26/what-can-i-do-with-my-windows-vista-pc-cant-afford-to-upgrade-it-firefox

I can’t afford to upgrade my Vista PC. What can I do?

Firefox is about to stop supporting Windows Vista and websites are not working. Is there a cheap or preferably free solution?

selected comments under the article (practical, funny, for pundits and novices):

Ujjwal Dey Fedora is nice but it’s for more experienced users. Setting it up for everyday use is no rocket science, but still requires a bit of work with bash or whatever shell Fedora provides these days. For easy migration Mint is the best IMO.

Fraser McCabe Maybe Linux Mint or Manjaro.
If you want to test them first, you can create a bootable USB thumb drive first
Ubuntu is ideal for older machines. I run Kali and Lubuntu on an old P4 for basic pen tests and VM. I use Tor and Private VPN. No probs. Slow compared to modern systems. Yet functional. I have a lot of old Machines that I collect for Free to network and simulate environments to penetrate with virtual emulators. Works perfectly fine.
The article doesn’t mention the excellent Microsoft Office alternative – Libre Office.
It’s completely free, comes ready-installed with Ubuntu Linux, and in most cases can read and write to Microsoft Office format documents.
(there’s also a version of Libre Office that runs on Windows – again, an excellent free alternative)
Easiest way is to install a pirate version of Win 7 for free, then you buy a Win 7 activation key on Ebay for like $5. Where there’s a will, there’s a way 👌👌
Buy a second hand laptop from somewhere like CeX for about £60 with Windows 7 or 10 installed, assuming you can afford that.
Stop using Firefox. Switch to Chrome or Internet Explorer.
I’ve been “off the line” for years now. My advice: read a bloody book!
Blame Brexit

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