Monthly Archives: October 2021

This is a reminder that January 14 was the last day to add/drop classes for the spring 2022 semester. If you need to register for classes now, you should contact the course instructors for approval.

Also, please remember that if you have a hold on your account, you will not be able to register for classes. Below are some holds commonly found on international students’ accounts and instructions for removing them:

Insurance Hold

You will have an Insurance Hold on your account if you submitted only a partial payment for this year’s international student health insurance.

To remove the hold, you should pay the remaining balance of your insurance fee ($1,167, if you paid the initial $760) through one of the following methods:

• Online through e-Services: stcloudstate.edu (Mastercard, Visa, Discover, or E-Check accepted). Please select “Health Insurance”
• By Phone: Call Cashiers Office at 1-320-308-4012 between the hours of 7:30 a.m. and 4:00 p.m. Monday through Friday: Mastercard, Visa, Discover or American Express accepted.
• In Person: Administrative Services Building, Room 123 between the hours of 7:30 a.m. and 4:00 p.m. Monday through Friday.

If you believe your Insurance Hold was placed in error, please contact our CIS accountant, Kim Gregory at kkgregory@stcloudstate.edu for assistance.

Unpaid Balance Hold: You will have an Unpaid Balance Hold if you have an outstanding balance of $4000 or more.

To remove the hold, you should pay down your balance to at least $4000 through one of the following methods:

• Online through e-Services: stcloudstate.edu (Mastercard, Visa, Discover, or E-Check accepted). Please select “Health Insurance”
• By Phone: Call Cashiers Office at 1-320-308-4012 between the hours of 7:30 a.m. and 4:00 p.m. Monday through Friday: Mastercard, Visa, Discover or American Express accepted.
• In Person: Administrative Services Building, Room 123 between the hours of 7:30 a.m. and 4:00 p.m. Monday through Friday.

If you believe your Unpaid Balance Hold was placed in error, please contact Business Services at businessbilling@stcloudstate.edu for assistance.

Most degree-seeking undergraduate- and graduate-level international students enrolled in 6 credits or more have received an email from Financial Aid notifying them of their eligibility for funding through the American Rescue Plan Act of 2021 (ARP). ARP is a federal law that provides money to students affected by the COVID-19 pandemic and economic downturn.

ARP requires that the money distributed to eligible students is used for any component of the student’s cost of attendance or for emergency costs that arise due to coronavirus, such as tuition, food, housing, health care (including mental health care) or child care.

Based on distribution guidelines instructing SCSU to prioritize the distribution of these funds to those with financial need, eligible students will be receiving $750 in ARP funds. They should expect to receive the funds in a little over a week. If you have direct deposit, your funds will be automatically added to your account. If you do not, Financial Aid will send you a check in the mail to your local address on file with the University. Please check E-Services to set up direct deposit, apply the funds directly to your student account, or confirm that your local address information is correct.

Please note, these funds are grant assistance that does not need to be repaid. If you have any questions about your grant money, please contact the Financial Aid Office at 320-308-2047 or by email at Financialaid@stcloudstate.edu.