1.

Descriptive: Talks about how the world is.

Prescriptive: Talks about how the world ought to be.

2.

“What is the writer or speaker trying to prove?”

“What is the communicators main point?”

3.

They describe an argument as a number of reasons to support a conclusion. Some characteristics may include arguments having intent on convincing us.

4.

Ask yourself why does the conclusion make sense?

5.

a. Issue is that everybody overestimates how much they know and the article talks about how intellectual humility can make    people better.

b. Authors conclusion is about using what we hear to make our interactions more civil, more meaningful, and more productive.

c. Author wants us to believe this and he uses stats and gives us sources to prove to us that it would work.