Usability of the library web page
From: <firstname.lastname@example.org> on behalf of Amy Kimura <email@example.com>
Subject: [lita-l] Qualitative analytics tools
Is anyone out there using CrazyEgg, Hotjar, Mouseflow or the like as a source of analytic data?
If so, I’d love to hear about what you’re using, how you’re using it, what you’ve been able to get out of it. I’m convinced that it will be useful for informing content contributors about how their content is being (or more likely not being) consumed by users — but I’m particularly interested in other ways to utilize the tools and the data they provide.
Thanks so much! Amy
Web Services Librarian, Shared User Services
Rutgers University Libraries
My response to Amy:
In my notes: https://blog.stcloudstate.edu/ims/2017/03/07/library-technology-conference-2017/
Here is the 2016 session and contact information to the three fellows, who did an excellent presentation not only how, but why exactly these tools: http://sched.co/69f2
Here is the link to the 2017 session, which seems closest to your question. http://sched.co/953o Again, the two presenters most probably will be able to help you with your questions, if they have not seen already your posting on the LITA listserv and responded.
CrazyEgg, Hotjar, Mouseflow