social media metrics

February 23, 2018February 23, 2018Plamen Miltenoffsocial mediaLeave a comment

Which Social Media Metrics Will Matter in 2018 January 31, 2018 / By Jim Rudden https://www.spredfast.com/social-marketing-blog/which-social-media-metrics-will-matter-2018 Fifty-two percent of millennials report using social as a support channel in 2016. Fifty-three percent of customers expect a social customer service response in 1 hour or less. Volume is going up, and the expectation of a quick response along with it.…

Social Media Metrics

March 22, 2017March 22, 2017Plamen Miltenoffsocial mediaLeave a comment

Folks, after about a month of learning and contemplating our #socialmediastrategy, you now have build your little social media empire (consisting mainly of your blog and Facebook tools). You used wisely #hashtags to promote your content. It is time now to learn and apply metrics and analytics and use them to fine-tune the use of…