creative ROI measurement
categories: learning
Getting creative with learning ROI measurement
The starting point of this method is the definition of the two key variables we want to study: learning effort and business metrics. Sales and Training Effort. Then the cost of each training session, salary cost when they are not working,
The measure of learning ROI could then be standardized and used to benchmark different actions of learning effectiveness.
This approach can be used by any organization that has an important number of autonomous units, like the stores in this business case. The units need to make sense from a business perspective, and their numbers need to be large to allow statistical power.
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more on ROI in this IMS blog
https://blog.stcloudstate.edu/ims?s=return+of+investment