My note:

In 2006, the same year when SCSU finally announced email as the formal form of communication (replacing paper), the Chronicle posted a seminal article:

E-Mail is for Old People

https://www.chronicle.com/article/e-mail-is-for-old-people/

[Microsoft] ‘Slack built the right tool for the wrong way to work.’

The company found that switching all of its client information and tasks to the list-making platform Trello helped workers stay on the same page without feeling overwhelmed by perpetual email chains, he says.