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Jan
2019
Jan
2019
Verizon school texting fees
‘My reminders are not spam!’: Teachers and parents protest Verizon over new texting fees
Remind, emailed users late Monday to tell them that Verizon had decided to treat their messages as spam — a move that would make it impossible to continue distributing messages for free. The change would affect 7 million of the service’s 31 million users
Remind officials said the company had been trying to negotiate with Verizon since last summer, when the company first announced the rate increase. (They also said they are locked in a similar conflict with a telecommunications company in Canada.)
Plamen Miltenoff
January 18, 2019 at 11:50 pm (6 years ago)Verizon Surcharge Will Affect Other Education Companies—Not Just Remind
By Emily Tate Jan 17, 2019
https://www.edsurge.com/news/2019-01-17-verizon-surcharge-will-affect-other-education-companies-not-just-remind
One of those business customers is a third-party message delivery service called Twilio that works with other companies, including Remind, and will be passing Verizon’s new fee on to them.
Take ClassDojo, another widely-used classroom communication platform that works with Twilio. ClassDojo relies heavily—almost entirely—on its mobile app for communication, a spokesperson tells EdSurge. Many Remind users, meanwhile, prefer to send and receive SMS messages instead.
One company that may feel the brunt more is Signal Vine, a two-way messaging platform for higher education that also uses Twilio.
Several other education communication platforms, including Seesaw, TalkingPoints and Kinderlime, mention using Twilio’s services on their websites and are expected to incur the additional per-message Verizon fee on Feb. 1.