The Swiss Army Knives of Student Success Technology
Based on this research, institutions using what they perceive as fully integrated solutions are more likely to feel that technology does not enhance their advising function. This contradicts the advertised benefits of integrated functionality (i.e., it eases the pain of managing multiple products). These negative views have been influenced by these institutions’ experiences with the specific products that they have adopted. Institutions using fully integrated solutions are less likely to report satisfaction with their products.
more on academic advising and technology in this IMS blog