Posts Tagged ‘GoToMeeting’

Remote UX Work: Guidelines and Resources

https://www.nngroup.com/articles/remote-ux/

capture qualitative insights from video recordings and think-aloud narration from users:  https://lookback.io/  https://app.dscout.com/sign_in  https://userbrain.net/

capture quantitative metrics such as time spent and success rate:   https://konceptapp.com/

Many platforms have both qualitative and quantitative capabilities, such as UserZoom and UserTesting

Tips for Remote Facilitating and Presenting:

  • turn on your camera
  • Enable connection
  • Create ground rules
  • Assign homework
  • Adapt the structure

Tools for Remote Facilitating and Presenting

  • Presenting UX work: Zoom, GoToMeeting, and Google Hangouts Meet
  • Generative workshop activities: Google Draw, Microsoft Visio, Sketch, MURAL, and Miro
  • Evaluative workshop activities: MURAL or Miro. Alternatively, use survey tools such as SurveyMonkey or CrowdSignal, or live polling apps such as Poll Everywhere that you can insert directly into your slides.

Remote Collaboration and Brainstorming

  • Consider both synchronous and asynchronous methods
  • Enable mutual participation
  • Respect schedules
  • Keep tools simple

White boards: https://miro.com/ and https://mural.co/