InforMedia Services (IMS)

Students Are Rebelling Against Eye-Tracking Exam Surveillance Tools

https://www.vice.com/en/article/n7wxvd/students-are-rebelling-against-eye-tracking-exam-surveillance-tools

Algorithmic proctoring software has been around for several years, but its use exploded as the COVID-19 pandemic forced schools to quickly transition to remote learning. Proctoring companies cite studies estimating that between 50 and 70 percent of college students will attempt some form of cheating, and warn that cheating will be rampant if students are left unmonitored in their own homes.

Like many other tech companies, they also balk at the suggestion that they are responsible for how their software is used. While their algorithms flag behavior that the designers have deemed suspicious, these companies argue that the ultimate determination of whether cheating occurred rests in the hands of the class instructor.

As more evidence emerges about how the programs work, and fail to work, critics say the tools are bound to hurt low-income students, students with disabilities, students with children or other dependents, and other groups who already face barriers in higher education.

“Each academic department has almost complete agency to design their curriculum as far as I know, and each professor has the freedom to design their own exams and use whatever monitoring they see fit,” Rohan Singh, a computer engineering student at Michigan State University, told Motherboard.

after students approached faculty members at the University of California Santa Barbara, the faculty association sent a letter to the school’s administration raising concerns about whether ProctorU would share student data with third parties. 
In response, a ProctorU attorney threatened to sue the faculty association for defamation and violating copyright law (because the association had used the company’s name and linked to its website). He also accused the faculty association of “directly impacting efforts to mitigate civil disruption across the United States” by interfering with education during a national emergency, and said he was sending his complaint to the state’s Attorney General.

here is a link to a community discussion regarding this and similar software use:

https://www.facebook.com/groups/RemakingtheUniversity/permalink/1430416163818409/

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more on Proctorio in this IMS blog
https://blog.stcloudstate.edu/ims?s=proctorio
“Some of the more prominent companies offering these services include Proctorio, Respondus, ProctorU, HonorLock, Kryterion Global Testing Solutions, and Examity.”