InforMedia Services (IMS)

Technology Instruction for St. Cloud State University

Archive for the 'Desire2Learn (D2L)' Category

D2L Update on Recent Issues: Document Viewer and Email Delays

Posted by Plamen Miltenoff on 5th February 2014

Per MnSCU System Office:

D2L Document Viewer

We made some adjustments to our environment that appear to have alleviated the document viewer issue.  We are still closely monitoring the viewer queue, and would appreciate your prompt reports if users experience the spinning “loading” icon when trying to view documents in Content or Dropbox.

D2L Email and Notification Delays

We also made some changes for email, and continue to monitor the email queue.  This issue is still under investigation.  If you experience delays, please report via the ticket system with details of the time the email was sent or notification alert occurred, and when the email  was actually received.

Thanks for your patience on these issues.

Further questions and inquiries? Please address to:
Follow us on Twitter: @scsutechinstruc #d2l
Follow the IMS blog:


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D2L document viewer issues.

Posted by Plamen Miltenoff on 3rd February 2014

Per MnSCU System Office:

The D2L document viewer is experiencing issues. In Content and Dropbox, users may see a spinning icon and a blank background, but the documents do not load.  We are working to resolve the issue.

Users may download and view the documents as a temporary workaround.

We appreciate your patience as we work on alleviating the problem.

Further questions and inquiries? Please address to:

Follow us on Twitter: @scsutechinstruc #d2l

Follow the IMS blog:

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your q/s, our a/s: unenrollemnt is not working: MnSCU System office fixing the problem

Posted by Plamen Miltenoff on 30th January 2014

Q:Student John Doe is no longer a student in my NNN 101 course.  However, every time I manually unenroll him from my D2L classlist, he reappears.  How do I permanently delete him?
Faculty Name

A: THis is a known problem and the MnSCU System office is working on fixing it.

Thank you for your parience

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trends in technology for educators

Posted by Plamen Miltenoff on 17th January 2014

Campus Technology, a leading periodical in the use of technology in education, lists for consideration the 2014 technology trends for education:
  1. Mobile Platforms and Bring Your Own Device (BYOD)
  2. Adaptive Learning (personalization of online learning)
  3. Big Data (predictive analysis)
  4. Flipped Classroom
  5. Badges and Gamification (assessment and evaluation)
  6. iPADs and Other Tablets (mobile devices)
  7. Learning Management Systems (on SCSU campus – D2L)
The Journal
has a similar list:
  1. BYOD (it is a trend going up)
  2. Social Media as a Teaching and Learning Tool ( trend going up))
  3. Digital Badges (split vote, some of the experts expect to see the us of badges and gamification as soon as in 2014, some think, it will take longer time to adopt)
  4. Open Educational Resources (split vote, while the future of OER is recognized, the initial investment needed, will take time)
  5. Desktop Computers (it is a trend going down; every market shows a decline in the purchase of desktop computers)
  6. iPADs: (trend going up)
  7. ePortfolios (trend going down)
  8. Learning Management Systems, on SCSU campus – D2L (split vote). LMS is useful for flipped classroom, hybrid and online education uses CMS, but gradual consolidation stifles competition
  9. Learning Analytics, Common Core (trend going up)
  10. Game-Based Learning (split vote), but the gaming industry is still not to the point to create engaging educational games
Regarding computer operating systems (OS):
  1. Windows (trend going down)
  2. Apple / Mac OS X (split vote)
  3. iOS (iPhone, iPAD etc) (trend going up)
  4. Android (trend going up)
The materials in these two articles are consistent with other reports as reflected in our IMS blog:
IMS offers an extensive numbers of instructional sessions on social media, D2L and other educational technologies:
Please consider registering for any of the sessions and/or request sessions customized to you classes and needs:
Please email us with any other suggestions, ideas and requests regarding instructional technology and instructional design at:
Follow us:
Twitter: @scsutechinstruc #techinstruct

Posted in Desire2Learn (D2L), educational technology, gamification, gaming, information literacy, media literacy, mobile apps, online learning, technology, technology literacy | No Comments »

Creating D2L groups | Enroll students in D2L groups

Posted by Plamen Miltenoff on 14th January 2014

How to enroll students in groups you created in D2L?

Creating groups in d2L


Posted in Desire2Learn (D2L), groups | No Comments »

How to setup a D2L course active or inactive

Posted by Plamen Miltenoff on 14th January 2014

Here are several YouTube videos, which can help you in that direction:


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D2L Document Viewing Issue

Posted by Plamen Miltenoff on 13th January 2014

Per MnSCU System Office:

A few schools have reported a spinning “Loading” status when trying to view some documents in Content and in the Dropbox.  A temporary workaround is to click “Download” and view the document that way, rather than trying to view it from within Content or Dropbox. 

 If you are experiencing similar issues, please contact us.  

Further questions and inquiries? Please address to:

Follow us on Twitter: @scsutechinstruc #d2l

Follow the IMS blog:

Posted in content, Desire2Learn (D2L), dropbox | No Comments »

MnSCSU D2L documentation: Instructor Help Documents and Student Help Documents

Posted by Plamen Miltenoff on 13th January 2014

Your main D2L page, upper right corner has hyperlinks to the MnSCU help documentation:instructor and student helpClick on the hyperlink and then click on Contents. Locate the link to the tool you would like to learn more about

how to rss d2l news




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CMS (Course Management System/Software) alternatives

Posted by Plamen Miltenoff on 12th January 2014

Desire2Learn (D2L) is the MnSCU purchased commercial product of CMS.

Prior to D2L, MnSCU paid license to WebCT. WebCT merged with Blackboard, which at the moment is the largest CMS.

in the first decade of the 21st century, dozens of commercial CMS products appeared on the market, but they were gradually absorbed mostly by Blackboard (BB).

The advent of Web 2.0 tools, such as blogs and wikis offered viable alternative to the commercial CMS. Further, open source products such as Drupal and Sakai posed additional competition to commercial CRS.

Last but not least, with the advent of cloud computing, a new generation of products are competing with BB and D2L

Alternatives to D2L:
Moodle, Drupal, Sakai
Edmodo, Sophia (, Piazza, Prulu


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D2L Known Issues Reminder:

Posted by Plamen Miltenoff on 9th January 2014

D2L Known Issues Reminder:

We are entering spring semester 2014 with D2L version 10.1 SP13.  This is a reminder of some of the known issues that we are still experiencing.

These are by no means the only known issues we are dealing with, but they are particularly troublesome at the beginning of the semester when instructors are copying courses forward and editing their quizzes.

1.  Attempting to delete questions in a quiz or question collection produces an error and/or does not delete all of the questions selected for deletion.

Workaround is to attempt to delete only a few questions at a time.

2.  Cannot change the number of questions to be drawn from a random question set.

No workaround.  Only option is to create a new random set and enter the correct number of questions to draw from the set.

3.  Some surveys and checklists that are copied forward into a new course become un-editable or cannot be deleted.  Typically this will happen when there are start or end dates for the surveys and checklists and those dates are set to display on the calendar.

Workaround/Fix:  This issue requires a manual database fix by our SSA team.

Submit a ticket, including Course OU#,  name of survey or checklist (and name of checklist items).  Also, go to the specific survey or checklist, copy the URL and include it in the ticket–this will provide the item ID so it can be located and fixed in the database.

Further questions and inquiries? Please address to:

Follow us on Twitter: @scsutechinstruc #d2l

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