InforMedia Services (IMS)

getting an error message when uploading a recording on MediaSpace that says “Error while uploading: XPath expression exception evaluating result” and then gives you a choice to “Retry” or “Exit”. 

From: “Timothy P. VanLoon” <tvanloon@SOUTHEASTMN.EDU>
Date: September 5, 2014 at 9:29:59 AM CDT
To: Desire2Learn Campus Trainers <d2lcampustrainers@lists.mnscu.edu>
Subject: RE: MediaSpace error meaning
Reply-To: “Timothy P. VanLoon” <tvanloon@SOUTHEASTMN.EDU>

Thanks Kathy.  I agree it is a great system and seems to be very reliable and I like working with it as it is very user friendly.  However, in this last week now I have seen this error message come up twice for faculty and I would like answers and I haven’t gotten any so that is why I sent it out on the listserve today to see if anybody else has seen the error and find out what they know.

We have been using Tegrity for the last 6-8 years and it can be a real pain to work with (as well as very expensive) so I am trying to wean the faculty off of Tegrity on onto MediaSpace, but if word gets out that MediaSpace is throwing them error messages it just make the hill that much steeper for me in this uphill battle to get faculty to try something new.

Thanks,

Tim

From: Kathy Grady [mailto:KGrady@nhcc.edu]
Sent: Friday, September 05, 2014 8:24 AM
To: Timothy P. VanLoon; Desire2Learn Campus Trainers
Subject: RE: MediaSpace error meaning

Hi Tim – I have not seen this error – I just tried a couple videos, one an mp4 and the other an mov file and they uploaded and processed just fine. We have several people using MediaSpace with very little issues so I guess when you run into these issues – is to email Todd Digby and turn in a HD ticket as soon as you get notice of the issue.

Even with these strange things that periodically happen – I am thankful for this system, it has been a long time in coming. Please take it from me, who managed media streaming servers locally for five years, it was a royal pain and not an easy service to keep functioning at all times.

Kathy

Kathy Grady
Learning Systems & Services Manager

North Hennepin Community College
7411 85^th Ave N
Brooklyn Park, Mn 55445

763-424-0743
kathy.grady@nhcc.edu

From: Timothy P. VanLoon [mailto:tvanloon@SOUTHEASTMN.EDU]
Sent: Friday, September 5, 2014 7:57 AM
To: Desire2Learn Campus Trainers
Subject: MediaSpace error meaning

Has anyone else experienced getting an error message when uploading a recording on MediaSpace that says “Error while uploading: XPath expression exception evaluating result” and then gives you a choice to “Retry” or “Exit”.  Hitting “Retry” seems to do nothing and I have not selected “Exit”.  The recording does finish uploading and the message comes up saying it finished uploading and then the recording seems to play normally but the message box does not go away unless you close it out.  I would like to know what this message is about and what I am supposed to tell faculty when this happens and will the recording continue to upload properly and playback properly every time.  I any pushing hard to get faculty moved over to using MediaSpace and this is a little unsettling when I tell them it is a reliable recording/playback tool and then they get this message and I don’t know what to tell them except wait and it should end up fine.

Thanks,

Tim

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